Privacy Policy

Effective Date: 01.01.2024

1. Introduction

Welcome to Exemos Ltd. ("Exemos", "we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.exemos.com or use our services. We are committed to protecting your privacy and ensuring your personal information is handled responsibly.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name

• Email address

• Telephone number

• Company name

• Company website

2.2 Non-Personal Information

We may automatically collect non-personal information about your interactions with our website, such as:

• Browser type and version

• Referring website

• Pages visited on our site

• Date and time of visit

• Clickstream data

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and managing our services

• Processing transactions and sending related information

• Responding to your inquiries, comments, and requests

• Sending you technical notices, updates, security alerts, and administrative messages

• Communicating with you about products, services, offers, promotions, and events

• Analyzing website usage and trends to improve our services and marketing efforts

• Complying with legal obligations

4. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Consent: Where you have given consent for us to process your personal data for specific purposes.

Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

Legitimate Interests: Where processing is necessary for the purposes of our legitimate interests, provided these are not overridden by your interests or fundamental rights and freedoms.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your personal information in the following circumstances:

Service Providers: With trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

Legal Requirements: When we believe disclosure is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the following rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.

Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.

Erasure: You have the right to request that we delete your personal information under certain circumstances.

Restriction: You have the right to request that we restrict the processing of your personal information under certain conditions.

Data Portability: You have the right to request the transfer of your personal information to another organization, or directly to you, under certain conditions.

Objection: You have the right to object to our processing of your personal information under certain conditions.

Withdraw Consent: Where we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at office@exemos.com.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the effective date. Your continued use of our website and services after the posting of changes constitutes your acceptance of such changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Exemos Ltd.

str. Grigor Cheshmedzhiev № 48 B

Sofia, Bulgaria, 1404

Email: office@exemos.com

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